VIRTUAL COMMUNITIES AND REMOTE MANAGEMENT for FUN and PROFIT

Here is are pictures from our last meeting with Bill Pfleging.

April 9th: VIRTUAL COMMUNITIES AND REMOTE MANAGEMENT for FUN and PROFIT
Bill Pfleging (Billsville.com)

Managing an online business can be daunting. How can you build
relationships with users you never see or speak with? At the same time, how can you bring in traffic, increase online sales, and then handle the expense to build, manage and maintain a successful online business? One strong key to success that's often missed or ignored by both large and small online business attempts is Online Community. HVTC will present a program by online community specialist Bill Pfleging, discussing the many advantages to using online community on your website. Whether your business is primarily brick & mortar, virtual ecommerce, or a combination of both, the use of virtual community tools can help you get more traffic, increase sales, decrease customer service costs,
and build trusting relationships with customers.

Bill will:
Walk through the basics of setting up a virtual community.
Show where you can go for low cost and even free virtual community tools.

Go over some of the essential do's and don't's when managing the community

When and how to hire experts to manage it for you.

Discuss some of the factors involved in managing remote teams and collaborating with co-workers through online community.

Blogs - What they are, and how to do one of your own for free.

Bill Pfleging is a technology writer and a recognized leading expert in virtual community. His skills as a remote manager and distance learning specialist have taken him to the top leadership levels of major internet corporations. Extensively experienced after more than two decades of online community management, among the past positions he's held are AOL Guide Supervisor and Training Team Specialist, Community Manager of Tripod.com, and Director of Community for Lycos Networks. Currently the CEO of BillsVille
Computer Consultanting (Billsville.com), he is also technology columnist for the Woodstock Times, and his articles have appeared in Smart Business, Computerworld, Games, Razor, and other national publications.